Website Support for Shopify
Running a Shopify store? Our care plan includes 2 free hours each month for product uploads, content edits, or theme updates.
We also provide expert help through our priority ticket system. It’s the simple way to keep your Shopify store fresh, functioning, and supported, without hiring a full-time developer.
Shopify Care Plan
Keep Your Shopify Store Running Smoothly
Even with Shopify’s simplicity, running a store still takes time, especially when products need updating or theme adjustments are required.
Our Shopify Care Plan gives you 2 hours of expert support every month for changes, uploads, or tweaks, plus access to our priority support system.
No more digging through forums or struggling with design edits. We make sure your store stays fresh, functional, and looking great. It’s the perfect solution for store owners who want fast, professional help without hiring in-house staff.
Shopify Care Plan
Discover Piece of Mind
While Shopify handles hosting and core security, our care plan ensures your store runs smoothly and stays up-to-date. Enjoy simple, reliable, and stress-free support.
2h Ad-Hoc (worth £160)
Enjoy 2 hours of free ad-hoc support every month for updates, design tweaks, or issue resolution.
Premium Support
We include access to our expert support team through a priority ticket system, so you’re never left waiting.
Theme & Apps Updates
Theme updates are also included, helping keep your storefront fresh and functional.
About Our Care Plans
Choose a Digital Partner
We created our care plans for businesses that want more than just maintenance; they want a partner. We provide proactive, dependable support that will keep your website secure, up-to-date, and performing at its best.
We don’t just fix problems, we help you understand them. Enjoy peace of mind and space to grow, knowing your website is in safe hands. You’ll be supported every step of the way, with access to real people who genuinely care about your business. We offer three different care plans: WordPress care plan, WooCommerce care plan, and Shopify care plan.
From critical updates to small changes and everything in between, we take care of the details so you can stay focused on your business and your team.
Right Tools for the Job
We are the digital agency that teaches, empowers and delivers digital solutions for ambitious businesses.
At Unbranded Digital, we partner with ambitious, ethical businesses to deliver expert digital solutions while teaching and empowering them every step of the way. We’re not just here to get results; we’re here to build confidence, capability, and long-term success in a constantly evolving digital world.
Testimonials
Our Clients
Hear directly from the ambitious businesses we’ve partnered with real experiences and real results.
“Partnering with Unbranded Digital has been a game -changer for us. Since launching our new website and SEO campaign, we’ve seen a 20% increase in sales.
The team is always proactive and supportive, no matter the size of the project, and we’ve built a strong working relationship. We’ve collaborated across several areas including SEO, Google Ads, and Facebook Ads.”
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“Unbranded Digital are absolutely fantastic to work with! They consistently go above and beyond our expectations and bring an incredibly forward-thinking approach to SEO.
The team not only delivers great results, but also challenge and inspire us to think ahead strategically. We’ve already seen significant improvements since partnering with them, and we’re excited to continue this journey together.”
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“Simply the best! Unbranded Digital explained how websites work and how they could improve our rankings, they didn’t try to baffle us.
Our new site is fantastic and secured sales in its first week of launch, we are getting a great response to the site from new customers and old. The whole team has been brilliant, thanks for dragging us into the future!”
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“It’s been a breath of fresh air working with Unbranded Digital. They took time to understand our requirements, and then they communicated with us throughout the whole process of building our new website.
They are always quick to answer any queries we have, and the staff are all very friendly and a pleasure to work alongside. I feel in very safe hands for the next stages of our online journey, which relieves any unnecessary stress or worry.”
Got A Question About Shopify Maintenance?
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How Often Do You Perform Updates?
We schedule updates regularly, typically weekly or monthly, depending on your plan and store complexity.
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Can You Fix Urgent or Unexpected Issues?
Yes, our support includes real-time troubleshooting to resolve critical issues like broken features or checkout errors quickly.
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Will Maintenance Affect My Live Store?
We schedule updates and changes carefully to minimise disruption. Most fixes and improvements are seamless, keeping your store online and customers unaffected.
Sharing Our Expertise
Knowledge Hub / Web
Our Knowledge Hub is where we share what we’ve learned to help you stay informed, grow your skills, and make smarter digital decisions with confidence.
AI & SEO – How LLMs Read in Between the Lines of Search Queries
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AI & SEO – What Is Grounding and Why You Should Know About It
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AI & SEO – How Does AI Search Differ From Traditional Search
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Webinar: AI & SEO – How to Get Found in a New Age of Search
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How to Upload a GMB Post?
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