Web Support and Maintenance for WooCommerce
Keep your WooCommerce store fast, secure, and running 24/7 with 99.999% uptime. We handle updates, plugin security, and fixes, plus you get 2 hours of monthly support for uploads, edits, or bug fixes.
WooCommerce Care Plan
Keep Your WooCommerce Store Secure
A single plugin conflict or missed update can bring down your entire WooCommerce store, or even stop payments from working. Our Care Plan is built to prevent that.
We handle safe monthly updates, continuous monitoring, and ensure high uptime to keep your store secure, stable, and earning around the clock. With multiple automatic daily backups, we can quickly restore your site if anything goes wrong.
You’ll also get 2 hours of expert support each month for product uploads, store changes, or improvements. While you focus on growing your business, we take care of the technical side, keeping everything running smoothly behind the scenes.
WooCommerce Care Plan
Discover Piece of Mind
Our care plans include priority support, a dedicated ticket system, and robust security. Let us handle the tech so you can focus on sales.
Free 2h Ad-hoc
Get 2 hours of expert support each month for updates, fixes, or content changes (worth £160/m).
99.999% Uptime
Your e-commerce website stays online and reliable with our guaranteed 99.999% uptime.
Green, Fast, and Secure Hosting
Enjoy premium green e-commerce hosting that’s UK-based, secure and lightning-fast (worth £120/m).
Premium Cookie Management
Stay GDPR-compliant with our premium cookie management at no extra cost.
Website Protection
None of our websites on care plan have been hacked. However, if your site breaks or is hacked, we will fix it free of charge.
Guaranteed Email Delivery
Premium SMTP ensures contact form emails always reach you and your team (worth £25/m).
Monthly Reporting
We send a monthly report summarising all changes and updates done on your website.
Automatic Website Backups
Your website is backed up automatically, multiple times a day.
Core Plugin Licences
Our care plan includes premium plugin licences worth over £1400/year and £350 one-off.
Monthly Updates
Plugins and themes are updated regularly to keep your website secure.
Premium Support and System
Get access to our priority support and our easy-to-use ticket system.
Free SSL Certificate
A secure SSL certificate is included with every plan – making sure your customers are protected.
About Our Care Plans
Choose a Digital Partner
We created our care plans for businesses that want more than just maintenance; they want a partner. We provide proactive, dependable support that will keep your website secure, up-to-date, and performing at its best.
We don’t just fix problems, we help you understand them. Enjoy peace of mind and space to grow, knowing your website is in safe hands. You’ll be supported every step of the way, with access to real people who genuinely care about your business. We offer three different care plans: WordPress care plan, WooCommerce care plan & Shopify care plan.
From critical updates to small changes and everything in between, we take care of the details so you can stay focused on your business and your team.
Fast, Secure, Green, and UK-based hosting is included in all our care plans.
All our websites are hosted by Krystal, a UK-based company that reinvests their profits into protecting and restoring the planet and developing the best possible solutions. They run their business on 100% renewable energy, they are B Corp certified, and they’ve pledged to plant 1 billion trees by 2030.
Right Tools for the Job
We are the digital agency that teaches, empowers, and delivers digital solutions for ambitious businesses.
At Unbranded Digital, we partner with ambitious, ethical businesses to deliver expert digital solutions while teaching and empowering them every step of the way. We’re not just here to get results; we’re here to build confidence, capability, and long-term success in a constantly evolving digital world.
Your Hosting Plan Matters
Why does hosting matter? Fast, secure hosting offers benefits in performance, SEO, and reliability, while cheaper options may involve trade-offs in speed, uptime, and security.
| Features | Our Green, Fast & Secure Hosting | Poor, Cheap & Slow Hosting |
|---|---|---|
| Speed and Performance | Fast-loading websites due to UK-based and optimised servers, SSD storage, and advanced caching technologies. | Slow load times from abroad, overloaded or outdated servers, frustrating users and increasing bounce rate. |
| SEO Benefits | Better rankings as search engines prioritise fast and reliable websites. | Penalised by search engines for slow speeds, frequent downtime, or poor security practices. |
| Conversion Rates | Fast websites boost user satisfaction, trust, and conversions. Delivers seamless e-commerce experiences. | High bounce rates and abandoned carts due to sluggish pages or unreliable performance. |
| Security | Includes Free SSL, DDoS protection, firewalls, and automatic backups, protecting user data and trust. | Susceptible to hacking, malware, and data breaches, harming brand reputation and customer trust. |
| Uptime & Reliability | 99.9%+ uptime ensures your site is always accessible to visitors and search engines. | Frequent outages lead to lost traffic, poor user experiences, and SEO penalties. |
| Energy | Powered by 100% renewable energy or carbon offset initiatives, reducing environmental impact. | Relies on energy-intensive data centres with a high carbon footprint, contributing to climate change. |
| Cost Efficiency | Investment in quality hosting saves money long-term by reducing downtime, improving SEO, and increasing conversions. | Lower upfront costs, but expensive in the long run due to lost traffic, poor SEO, and security breaches. |
Testimonials
Our Clients
Hear directly from the ambitious businesses we’ve partnered with real experiences and real results.
“Partnering with Unbranded Digital has been a game -changer for us. Since launching our new website and SEO campaign, we’ve seen a 20% increase in sales.
The team is always proactive and supportive, no matter the size of the project, and we’ve built a strong working relationship. We’ve collaborated across several areas including SEO, Google Ads, and Facebook Ads.”
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“Unbranded Digital are absolutely fantastic to work with! They consistently go above and beyond our expectations and bring an incredibly forward-thinking approach to SEO.
The team not only delivers great results, but also challenge and inspire us to think ahead strategically. We’ve already seen significant improvements since partnering with them, and we’re excited to continue this journey together.”
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“Simply the best! Unbranded Digital explained how websites work and how they could improve our rankings, they didn’t try to baffle us.
Our new site is fantastic and secured sales in its first week of launch, we are getting a great response to the site from new customers and old. The whole team has been brilliant, thanks for dragging us into the future!”
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“It’s been a breath of fresh air working with Unbranded Digital. They took time to understand our requirements, and then they communicated with us throughout the whole process of building our new website.
They are always quick to answer any queries we have, and the staff are all very friendly and a pleasure to work alongside. I feel in very safe hands for the next stages of our online journey, which relieves any unnecessary stress or worry.”
Got A Question About WooCommerce Maintenance?
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What Does Your WooCommerce Maintenance Include?
We handle theme and plugin updates, performance optimisation, bug fixes, backups, security checks, and ongoing support to keep your store stable and efficient.
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How Often Do You Back Up My Site?
While being on our e-commerce plan, websites are automatically backed up multiple times a day – this can be upgraded to every hour depending on your plan.
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Can You Fix Urgent or Critical Issues Right Away?
Yes, our support includes real-time troubleshooting for emergencies like checkout failures, site crashes, or broken features.
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Do You Handle Custom Themes, Plugins, and Integrations?
Absolutely, we can build, maintain or adapt themes and plugins, integrate third-party services, and make functional changes as needed.
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How Do You Ensure Changes Don’t Break the Live Site?
We work with staging environments, test updates carefully, and schedule changes during low-traffic periods to minimise disruption.
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Do You Monitor the Site for Security Threats?
Yes, we actively monitor for vulnerabilities, apply security patches, and follow best practices to protect your WooCommerce site.
Sharing Our Expertise
Knowledge Hub
Our Knowledge Hub is where we share what we’ve learned to help you stay informed, grow your skills, and make smarter digital decisions with confidence.
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